Privacy Policy
Last updated: [DATE]
This Privacy Policy describes how BrainScore ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our AI-powered online examination and assessment platform. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
We collect information that you provide directly to us, including account registration details (name, email address, password), profile information, examination responses and results, payment and billing information when you subscribe to a plan, and any communications you send to our support team. We also automatically collect certain technical data when you use our services, such as your IP address, browser type, device information, and usage patterns. Our AI proctoring and monitoring features may process behavioral data during examinations to help ensure assessment integrity.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our platform; to process your registration, subscriptions, and payments; to create and grade examinations and generate certificates; to operate AI-powered proctoring and automated grading; to send you service-related notifications, including subscription and exam reminders; to respond to your requests and support needs; to analyze usage and improve our services; and to comply with legal obligations. We may also use anonymized or aggregated data for research and product development.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our platform (e.g., payment processors, email services, and cloud hosting), subject to strict confidentiality and data protection agreements. We may also disclose information when required by law, to protect our rights or safety, or in connection with a merger, acquisition, or sale of assets. Examination results and related data may be shared with the administrators or instructors who created the examinations, in accordance with your use of the platform.
4. Data Security
We implement industry-standard security measures, including encryption (e.g., SSL/TLS for data in transit), secure authentication, and access controls, to protect your personal and examination data. Our systems are designed to safeguard the integrity and confidentiality of assessments. Despite our efforts, no method of transmission or storage over the internet is completely secure; we encourage you to use strong passwords and to keep your account credentials confidential.
5. Data Retention
We retain your account and profile information for as long as your account is active. Examination attempts, results, and related data are retained in accordance with our business needs and applicable law. Subscription and transaction records are kept for accounting and legal compliance. You may request deletion of your personal data subject to our legal and operational requirements; some data may need to be retained for legitimate purposes such as resolving disputes or complying with regulations.
6. Cookies and Similar Technologies
We use cookies and similar technologies to maintain your session, remember your preferences, analyze how you use our platform, and improve your experience. You can manage cookie preferences through your browser settings or through our cookie consent tool where available. Disabling certain cookies may affect the functionality of our services.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data; to data portability; to object to certain processing; and to withdraw consent where processing is based on consent. If you are in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the details provided below.
8. Children's Privacy
Our services are not intended for individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate steps to delete it.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers are made in compliance with applicable data protection laws and that your data receives an adequate level of protection through appropriate safeguards, such as standard contractual clauses where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of our platform after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at the email address or mailing address provided in your account settings or on our website.